Privacy Policy – Arab Fire Safety
Last Updated: November 2025
Company Name: Arab Fire Safety
Founder & CEO: Abdul Rehman Gaur
Location: Riyadh, Saudi Arabia
Contact: +966 544 331 670 | support@arabfiresafety.com
1. Introduction
Welcome to Arab Fire Safety, Riyadh’s trusted name in fire protection and safety services.
Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services.
By accessing our website or interacting with our team, you agree to the terms described in this Privacy Policy.
At Arab Fire Safety, we follow strict privacy standards that align with Saudi data protection laws and international regulations such as GDPR and ISO privacy frameworks.
We are committed to maintaining transparency in how we handle your personal and business data — ensuring trust, safety, and security in every interaction.
2. Who We Are
Arab Fire Safety is a professional fire safety company in Riyadh, Saudi Arabia, offering end-to-end protection systems including:
Fire extinguishers & refilling
Fire alarm systems & detectors
Water hydrant systems
CCTV integration & monitoring
Fire suppression installation & maintenance
We protect homes, businesses, industries, and institutions across the Kingdom of Saudi Arabia with a vision — “To make every building fire-safe and compliant with Saudi Civil Defense regulations.”
3. Information We Collect
We collect information in several ways to serve you better and improve our services:
A. Personal Information
When you contact us, request a quote, or book a service, we may collect:
Full name
Email address
Phone number
Company name (if applicable)
Address or service location
Message details or inquiries
B. Non-Personal Information
We also collect data that doesn’t personally identify you, such as:
Browser type
Device information
IP address
Pages visited and time spent on our site
Referral URLs and click data
C. Cookies & Tracking
We use cookies, Google Analytics, and similar tracking tools to:
Improve website experience
Analyze user behavior
Measure SEO performance and marketing effectiveness
You can control cookies through your browser settings anytime.
4. How We Use Your Information
We use the collected information for the following purposes:
To provide our fire safety services efficiently and accurately.
To respond to your inquiries, requests, and quotes submitted via website or email.
To schedule installation, inspection, and maintenance visits.
To send service reminders such as fire extinguisher refilling or inspection dates.
To improve our website SEO, content, and marketing strategies.
To comply with Saudi Arabia’s regulatory standards and safety protocols.
We ensure that your personal data is used only for legitimate business operations — never for unauthorized purposes.
5. Data Protection & Security
Your privacy is our top priority.
We follow industry-standard measures including:
Data encryption (SSL) for secure communication.
Firewalls & access control to protect data from unauthorized access.
Regular website security audits to detect and fix vulnerabilities.
Secure cloud storage for digital records and client data.
All data is stored within trusted data centers compliant with Saudi Communications and Information Technology Commission (CITC) privacy standards.
6. Sharing of Information
We respect your confidentiality.
Your personal information is never sold, rented, or traded.
However, we may share data with:
Authorized partners or contractors — for completing installations or deliveries.
Regulatory authorities (if required) under Saudi Civil Defense compliance.
IT service providers for secure data hosting, analytics, or email marketing.
Every third party we work with follows strict confidentiality and data protection agreements.
7. Your Rights
As a valued customer, you have the following rights:
Access: Request a copy of your stored data.
Correction: Update or fix inaccurate information.
Deletion: Ask for your data to be removed.
Consent Withdrawal: Opt-out from email marketing or promotional communications.
Transparency: Ask us how your data is being used.
You can exercise these rights anytime by emailing us at support@arabfiresafety.com.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purpose for which it was collected — usually the duration of your service contract plus the legally required period for record-keeping.
Once the retention period expires, your information is securely deleted or anonymized.
9. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors. If any such data is found, we immediately delete it from our records.
10. Links to Other Websites
Our website may include links to trusted external sites for references, certifications, or partner services.
Please note — we are not responsible for the privacy practices or content of third-party websites.
We encourage users to review each site’s privacy policy before sharing any information.
11. Marketing & Communication
We may occasionally send marketing emails or WhatsApp messages regarding:
Fire safety updates
Promotions on fire extinguishers or refilling
Free site survey offers
New service launches or certifications
You can unsubscribe anytime through the link provided in each communication or by contacting us directly.
12. Cookies Policy
Cookies help us make your experience smoother.
By using our site, you consent to our cookie use as described below:
Essential Cookies: Help load site features and forms.
Analytical Cookies: Used for traffic analysis and SEO monitoring.
Functional Cookies: Remember your preferences (language, region).
Marketing Cookies: Track ad performance for relevant offers.
You can disable cookies in your browser settings without affecting site access.
13. International Data Transfers
Although we are based in Riyadh, your information may be processed or stored in secure data centers located within or outside Saudi Arabia.
We ensure all such transfers comply with applicable privacy laws and maintain high data-protection standards.
14. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in law or our internal policies.
All updates will be posted on this page with a new “Last Updated” date.
We encourage you to review this page periodically to stay informed about how we protect your data.
15. SEO & Transparency Commitment
To ensure full transparency and compliance, Arab Fire Safety:
Publishes its privacy policy publicly for visitors.
Follows Saudi Arabia’s National Cybersecurity Authority (NCA) recommendations.
Adheres to Google SEO best practices for ranking and visibility.
Uses keywords such as fire safety Riyadh, fire protection Saudi Arabia, extinguisher refilling Riyadh to improve discoverability while maintaining ethical SEO methods.
Your trust drives our brand, and protecting your privacy strengthens that bond.
16. Contact Information
If you have any questions, requests, or privacy-related concerns, please contact us:
📞 +966 544 331 670
📧 support@arabfiresafety.com
🏢 Arab Fire Safety, Riyadh, Saudi Arabia
We will respond within 48 business hours to resolve your concern in compliance with privacy regulations.
17. Final Statement
At Arab Fire Safety, privacy and safety go hand-in-hand.
Just like we protect your property from fire hazards, we protect your personal data from digital threats.
We believe that true safety means physical and digital security both.
Thank you for trusting Arab Fire Safety — your partner in protection, prevention, and peace of mind.
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